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Loading dock lit at night, wrapped pallets under tarpaulin

How it works

Delivery and commissioning

Every sale is delivered to the customer or to their reseller in the destination country. Commissioning and start-up checks are carried out by the factory engineers of the products delivered.

Delivery and commissioning

Six steps, written down once and for all

  1. 01

    Quote request and technical qualification

    Capacity or power required, country of installation, timescale.

  2. 02

    Priced quote

    The quote specifies the equipment, the delivery terms, the commissioning and the options.

  3. 03

    Order and payment

    Payment in full before delivery.

  4. 04

    Delivery

    To the customer or to the reseller in the destination country.

  5. 05

    Commissioning

    By the factory engineers of the product delivered.

  6. 06

    Start-up check

    By the same factory team.

Installation, civil works and electrical connection remain the responsibility of the site’s installer. Stellabox sells, delivers and has the equipment commissioned.

What Stellabox takes care of

  • The sale of CESC and Sunnic equipment
  • Delivery to the customer or to their reseller in the destination country
  • Commissioning by the factory engineers of the product delivered
  • The start-up check by the same factory team

What remains with the site’s installer

  • Installation and civil works
  • The site’s electrical connection
  • Bringing the installation into compliance
  • Routine maintenance

Delivery area

All of Europe, Switzerland, Monaco, Andorra and North Africa

The destination determines transport, documents and pricing. That is why the country of installation is the first thing asked on a quote request: it is what makes it possible to price correctly first time.

Transporting lithium batteries

Lithium batteries are Class 9 dangerous goods. Their transport is governed by ADR for road, IMDG for sea and IATA for air. The UN 38.3 test report accompanies the goods throughout the logistics chain, and the regulatory marking is applied to every package.

The mode of carriage, the documents and the lead times depend on the destination country. They are specified in the quote.

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